Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Our aim in using Cookies is to be able to make the site better for you.
The cookies may identify the following information when you use our website:
We use the following cookies (for the following reasons):
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they have visited.
An overview of privacy at Google
This cookie is used by the system running the website in order to ensure that the website content is presented appropriately for a visitor’s browser. It contains no personally identifying information, and is deleted when you close your browser.
This cookie is used to provide users with a seamless journey experience. They do not contain personal data and expire automatically when you close the web browser (Session cookie). It helps streamline communication between your device and Melian Dialogue’s systems.
This cookie provides useful insight into how well the website is responding. It is used to understand what users do in PCL websites: it’s a web analytics service provided by Microsoft.
These cookies keep track of enquiries associated with a unique visitor and are always created if cookies are not disabled in the web browser. They are required to enable the website to function normally. Personal data is not collected. These cookies expire automatically when you close the web browser.
It helps us recognise when you are signed into your Melian Dialogue account. It is not possible to login to our website without this cookie being operational.
VWO allows Melian Dialogue Research Limited to test variations of web pages in order to improve the online experience for users. Data is anonymous and is only used internally by Melian Dialogue Research Limited.
We use SessionCam on our websites to help us understand the behaviour of our website visitors. SessionCam will collect information such as the details of mouse movements, page scrolling and click activity of individual visitors. SessionCam may also record data entered into our website forms. We use the data collected to identify where visitors struggle the most so that we can improve these areas of our websites.
These cookies are essential to enable you to use the Webbot/webchat and its features. Without these cookies, services within the Webbot/webchat will not render and may not perform correctly.
You can adjust the settings in your web browser to determine whether sites can set cookies on your computer:
However, please remember that cookies are often used to enable and improve certain functions on our website. If you choose to switch certain cookies off, it is likely to affect how our website works. For example, if your browser is set to disable ‘session’ cookies, although you will still be able to view our public website, you may not be able to log on to access our services.